Legal

Privacy Policy

At Kalahari Baby, we respect your privacy and are committed to protecting your personal information in line with South Africa's Protection of Personal Information Act (POPIA).

Information we collect

When you shop with us, we may collect your name, contact number, email address, delivery address, and payment information (processed securely through our payment provider).

How we use your information

  • Process and deliver your orders
  • Send order confirmations and tracking updates
  • Respond to enquiries and provide customer support
  • Improve our products and services

How we protect your information

Your payment details are processed through secure, encrypted payment gateways. We do not store your full card details on our servers. Access to your personal information is limited to staff who need it to fulfil your order.

Sharing your information

We do not sell or rent your personal information to third parties. We may share necessary details (such as your name, address, and phone number) with courier partners solely for the purpose of delivering your order.

Your rights

Under POPIA, you have the right to request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at +27 72 604 0485.

Cookies

Our website may use cookies to improve your browsing experience and understand how our site is used. You can disable cookies through your browser settings at any time.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: 30 June 2026